FAQ

 

 

 

FREQUENTLY ASKED QUESTIONS

HOW TO ORDER 

Textile Artwork, Lamps and Jewellery are available through my online store. The website is updated every so often to include new pieces. 

For commissioned Artwork please contact me directly - custom titles can be added to commissioned works as I have done so for stockists and customers  alike. For example the name of a favourite beach. You can also select colours you prefer, just send me a request  by email of what you would like, there is no minimum order quantity for retailers. However, a small range to start with whether it's artwork on its own or a mix with a lamp or two does look well and appealing to customers when displayed together.

TEXTILE ART

All framing is by the artist, the frames are custom made picture frames made in Ireland by professional picture framers - Strand Framing in Cork. 

Mount board is of Archival quality and the grain in the frames that shows through are natural markings and each frame differs. All frames are sprayed white. I do use some natural grain frames also but only white is used for trade.  Frames are made of solid wood. 

Each piece is set behind glass in a box style picture frame with metal hooks.

JEWELLERY CARE 

Do not allow your Jewellery to get wet, do not wear while swimming or leave on damp surfaces. 

A small silver polishing cloth is included . 

Allow for perfume to dry first before wearing.

Clean your Jewellery with a dry micro fibre or silver jewellery polishing cloth. 

Keep pendant in it's original box. - Box is made of 100% recycled material 

Chains are 18’ length & 925 Sterling Silver and all Jewellery comes gift boxed

 

 

LAMP CARE

All lamps come with fitted cable/plug 

All lamps have rubber grip feet to prevent scratches on all surfaces.

An energy saving light bulb is recommended - no higher then 60 watts (NOT INCLUDED )

Material of the shoreline collection is Cotton Sateen , the Nature Lamps are 100% Cotton . 

Keep away from direct sunlight - all fabrics usually fade if left in direct sun. 

 Delivery Terms 

All orders are shipped by An Post  - you will be notified by email as to when to expect your parcel. Within Ireland your order will arrive in 1-3 days . This can take up to 5 working days during busier periods such as Christmas  - Please see Shipping Policy for details. 

Due to the recent 2025 tariffs on goods being shipped to the United States of America . Once your order has been processed on my end and I hand it over to AnPost . AnPost will contact you in relation to any extra tariffs required on the parcel . It is out of my hands once I hand it over to the postal service and any extra monies are made payable to them before your order can be forwardered on.  Please note the extra tariff is not included in the overall cost and shipping online  - this handled by the postal service . 

Payments are made by Card  - I use Shopify Payments and accept most standard credit & debit cards. Paypal is also an option. 

All work is made by me (Grainne)  from my home in Gorey, Co. Wexford.

For any further questions please get in contact.